Privacy Policy

 Last Updated: August 2026

At Kushveda, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from Kushveda, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction details
  • Products viewed or added to your cart
  • Account information, where applicable
  • Communications you send to us
  • Device, browser, IP address, and website usage information
  • Marketing and communication preferences

Payment information may be processed securely by third-party payment gateways. Kushveda does not necessarily receive or store your complete card, UPI, banking, or other payment credentials.

2. How We Use Your Information

We may use the information collected to:

  • Process, confirm, and fulfil your orders
  • Arrange shipping and delivery
  • Provide order and delivery updates
  • Respond to enquiries and customer-support requests
  • Manage returns, refunds, or cancellations where applicable
  • Maintain and improve our website and services
  • Prevent fraudulent or unauthorised transactions
  • Maintain appropriate business and transaction records
  • Send promotional communications, offers, or product updates where permitted
  • Comply with applicable legal and regulatory requirements

3. Shopify & Service Providers

Our online store is hosted through Shopify. Shopify provides the e-commerce platform that enables us to offer and sell our products online.

We may also work with third-party service providers for functions such as payment processing, shipping and logistics, website analytics, advertising, customer communication, and other services required to operate our business.

These providers may process personal information only as necessary to provide their respective services and subject to their own privacy practices and applicable laws.

4. Payments

Payments made through our website may be processed by third-party payment service providers.

Payment providers may collect information required to complete your transaction in accordance with their own terms, security standards, and privacy policies.

We encourage customers to review the privacy policies of the relevant payment service provider where necessary.

5. Cookies & Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, improve performance, and support analytics and advertising.

You may be able to manage or disable certain cookies through your browser or available website privacy settings. Disabling certain cookies may affect some website functionality.

6. Marketing Communications

Where you have provided consent or where otherwise permitted by applicable law, we may contact you through email, SMS, WhatsApp, or other communication channels regarding Kushveda products, offers, updates, and promotions.

You may opt out of promotional communications at any time using the unsubscribe mechanism provided or by contacting us.

Transactional communications relating to orders, payments, shipping, or customer support may still be sent when necessary.

7. Sharing of Personal Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties involved in operating our business, including payment processors, logistics partners, technology providers, analytics providers, marketing platforms, professional advisers, or government/regulatory authorities where legally required.

We only share information to the extent reasonably necessary for the relevant purpose.

8. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal, tax, accounting, and regulatory requirements.

10. Your Choices & Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, updating, or deletion of certain information.

You may also withdraw consent for certain processing activities where processing is based on consent.

To submit a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our website and products are not intended to knowingly collect personal information directly from children without appropriate consent where required by applicable law.

If you believe that personal information relating to a child has been provided to us improperly, please contact us.

12. Third-Party Links

Our website may contain links to third-party websites or services. Kushveda is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website functionality, service providers, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Kushveda
Operated by: Kushveda Naturals
Email: care@kushveda.com
Phone: +91 8851330935
Registered/Business Address: Kushveda Naturals, Faridabad 121003
Website: www.kushveda.com